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French-based international buying office
Job Description Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
Monitors, installs, troubleshoots, and upgrades desktop and laptop based soluti
French-based international buying office Job Description • Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.• Monitors, installs, troubleshoot, and upgrades desktop and laptop based solut
French-based international buying office
Job Description Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
Monitors, installs, troubleshoots, and upgrades desktop and laptop based soluti
Famous Japanese-based consumer product brand
Job Description Reporting to the Information Technology Director
Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
Monitor and perform health check to the system and network
Assist in installation/upgrade of hardware, software and network
Perform ad-hoc project
We have a current opportunity for an IT support on a permanent basis. The position will be based in . For further information about this position please apply.
Value partners - IT support
Principal Responsibilities:
Development, maintenance and enhancement of the Company's core websites and web-based applications.
Working with business users to u
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope.
• F
Job Responsibilities
Provide technical help via the phone, remotely, and in person at desks.
Record calls using the Service Desk management tool to make sure that issues and requests are handled promptly and escalated in accordance with the right protocols. Near misses when a good conclusion is reached
Accurately identify hardware and software issu
Famous Japanese-based consumer product brand Job Description • Reporting to the Information Technology Director• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues• Monitor and perform health check to the system and network• Assist in installation/upgrade of hardware, software and network• Perform ad-hoc pro
• Provide End to End support for internal end users• Incident Management & Request Fulfillment Management Experience through tools like Remedy• Coordinate with Infra Support Service Desk and other technical teams for issue resolution• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Follow
Responsibilities:
Complicit in HQ policy and standard to office and shop environment
Facilitate Shop opening project in HK & China regarding IT equipment
Monitor, supervise and follow-up IT supplier service level
Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and netwo
Responsibilities:
Complicit in HQ policy and standard to office and shop environment
Facilitate Shop opening project in HK & China regarding IT equipment
Monitor, supervise and follow-up IT supplier service level
Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and netwo
• Complicit in HQ policy and standard to office and shop environment• Facilitate Shop opening project in HK & China regarding IT equipment• Monitor, supervise and follow-up IT supplier service level• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issues•
Job Responsibilities: Deliver first-level user support and resolve technical issues.
Administer daily PC operations and desktop services.
Conduct routine system checks and operational tasks.
Handle administrative tasks, including hardware inventory management and preparation of reports and system documentation.
Communicate and coordinate with v
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope.
• F
Famous Japanese-based consumer product brand
Job Description Reporting to the Information Technology Director
Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
Monitor and perform health check to the system and network
Assist in installation/upgrade of hardware, software and network
Perform ad-hoc project
Our Global Investment Bank Client is looking for an IT User Support Analyst to join their IT Infrastructure Support Team in Hong Kong.
Key Responsibilities
Diagnose and resolve PC-related hardware, printer, and software issues, escalating more complex problems to 2nd level IT support or external vendors as needed.
Install and troubleshoot various
Job Responsibilities:
Provide technical support on hardware and software
Troubleshoot servers, network, and end-user PC technical issues
Install and maintain LAN & WAN networks, hardware and software
Provide help desk services to users and handle user's enquiry
Job Requirements:
Diploma or above in Information Technology or equivalent
Minimum 1 yea
Retail company with brands and lifestyle products
Job Description
• Provide tier 1 support for HK and China users from general desktop to enterprise applications.
• Conduct troubleshooting, implementation and user training.
• Prepare training materials including training video and user manuals.
• Assist the development team with enterprise system q
Leading beverages manufacturer and distributor
Job Description
Oversee the efficient running of enterprise software applications (from legacy to web/mobile) ensuring that the systems meet the optimum potential. To act as the system expert and provide relevant advice and guidance.
Take leadership in owning issue resolution and driving them to comple
HK-listed photography and imaging solutions provider
Job Description
• Provide technical support and troubleshooting on network, system, hardware, software and application systems;
• Provide helpdesk support and solutions to users;
• Perform IT equipment administration;
• Perform user account management and system administration;
• Support infrastr
Job Description
Provide technical support during the sales process in collaboration with the sales team.
Provide after sales support service including implementation, testing, commissioning, and troubleshooting.
Conduct solution demonstrations according to customer requirements.
Provide training for team members and customers, if necessary.
Liaise
Renowned news and media corporation in Hong Kong
Job Description Provide technical support to end-users regarding products, subsystems, and IT infrastructure.
Install, configure, and support IT equipment, including desktop/laptop computers, printers, and various handheld mobile devices.
Diagnose, analyze, and provide solutions to users who experi
Job Responsibilities: Dedicated resource to provide IT support for all VIP users of customer in Head office.
Support all kinds of incidents reported by VIP staff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparation, rehearsal and standby for meeting support raised by VIP staff of
Our client is seeking multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects in the IT support area, and experience in Microsoft Office 365 is a definite advantage.
JR-0385
Responsibilities:
Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
Implement
Job Source: E.C.Fix Technology Ltd.
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