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Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services.
Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers.
Handle cus
We have a number of luxury retail clients, ranging from high end fashion RTW, watches & jewelry to leather goods & accessories are looking for Customer Services talents to support their business in Hong Kong Job Description Assist customers with any issues with regards to their enquiries Deal with complaints and escalation process where necessary
To lead the Customer Service Team in ensuring providing efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter and Luggage Services Monitor the grooming and performance of Customer Services team and contract casual staff as well as service providers Monitor and ha
Job Description
Handle customer enquiries & provide after-sales support to ensure customer satisfaction
Monitor project status & update control record
Provide suggestions to uplift service level
Job Requirements
Degree holder in any disciplines
Min. 1 year of client servicing experience preferably in Logistics industry
Proficient in both English an
Job Description
Handle customer enquiries & provide after-sales support to ensure customer satisfaction
Monitor project status & update control record
Provide suggestions to uplift service level
Job Requirements
Degree holder in any disciplines
Min. 1 year of client servicing experience preferably in Logistics industry
Proficient in both English an
Job Description Handle customer enquiries & provide after-sales support to ensure customer satisfaction Monitor project status & update control record Provide suggestions to uplift service level Job Requirements Degree holder in any disciplines Min. 1 year of client servicing experience preferably in Logistics industry Proficient in both English an
We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.
Job Description Assist customers with any issues regarding their enquiries.
Deal with complaints and the escalation process where necessary.
P
Job Responsibilities Lead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services.
Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers.
Handle cus
We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.
Job Description Assist customers with any issues regarding their enquiries.
Deal with complaints and the escalation process where necessary.
P
The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven. Key Responsibilities: Manage the operations of customer service delivered in various platforms i
The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven.
Key Responsibilities:
Manage the operations of customer service delivered in various platforms i
Leading IT&T services company in Hong Kong
Job Description Candidate with less experience will be considered as Assistant Manager.
Responsibilities Act as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer sa
Leading IT&T services company in Hong Kong
Job Description Candidate with less experience will be considered as Assistant Manager.
Responsibilities Act as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer sa
The incumbent will be responsible for managing the operations of hotlines, walk-in customers, and live chat provided by in-house Customer Service team and external service providers. The successful candidate should be customer-focused and result-driven.
Key Responsibilities:
Manage the operations of customer service delivered in various platforms i
Leading IT&T services company in Hong Kong Job Description Candidate with less experience will be considered as Assistant Manager. Responsibilities• Act as a single point of contact for our key customers for all service related issues. Work closely with China Sales Team by providing a service-oriented, customer focus element to ensure customer sati
Client Description
Regional IT & Telecom solutions provider
Job Description
• Responsible for customer service strategies research and planning as well as service quality analysis
• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities
• Responsible for organizing the custo
Client Description
Regional IT & Telecom solutions provider
Job Description
• Responsible for customer service strategies research and planning as well as service quality analysis
• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities
• Responsible for organizing the custo
Client Description Regional IT & Telecom solutions provider Job Description • Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the custome
Customer Service Consultant (Job Ref: CW1345 CSOA) Client Description The most famous automotive retailer in Hong Kong Job Description Provide professional technical / mechanical advice Follow up with the customers closely regarding the service progress Liaise with internal departments to ensure the service is delivered on time accordingly Handle
Customer Service Consultant (Job Ref: CW1345CSOA)
Client Description:
The most famous automotive retailer in Hong Kong.
Job Description:
Provide professional technical/mechanical advice.
Follow up with the customers closely regarding the service progress.
Liaise with internal departments to ensure the service is delivered on time accordingly.
Handl
Customer Service Consultant (Job Ref: CW1345CSOA)
Client Description:
The most famous automotive retailer in Hong Kong.
Job Description:
Provide professional technical/mechanical advice.
Follow up with the customers closely regarding the service progress.
Liaise with internal departments to ensure the service is delivered on time accordingly.
Handl
Branch Customer Service Officer - Bank (18 K – 23 K) (Ref. No.: 26573)Our client, a Leading Bank, is looking for a high-caliber person to fill the position. Working Time: Monday to Friday from 9am-5pm (working hours can be negotiated)Location: branches (HK island/ Kowloon/ New Territories)Responsibilities: Answering basic customer enquiries at bran
Branch Customer Service Officer - Bank (18K – 23K) (Ref. No.: 26573) Our client, a Leading Bank, is looking for a high-caliber person to fill the position.
Working Time: Monday to Friday from 9am-5pm (working hours can be negotiated)
Location: branches (HK island/ Kowloon/ New Territories)
Responsibilities:
Answering basic customer enquiries at
Branch Customer Service Officer - Bank (18K – 23K) (Ref. No.: 26573) Our client, a Leading Bank, is looking for a high-caliber person to fill the position.
Working Time: Monday to Friday from 9am-5pm (working hours can be negotiated)
Location: branches (HK island/ Kowloon/ New Territories)
Responsibilities:
Answering basic customer enquiries at
Job Source: Global Executive Consultants Ltd.
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