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HTK
Hong Kong Island
$600000 HKD Per annum
Deputy Call Centre Manager Internal Job Description Responsibilities To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resources ...
Hopewell Hotel (Wanchai) Management Limited
Hong Kong
Call Centre Officer/Senior Call Centre Officer Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong. Home to the largest park in Wan Chai, th...
HTK
Hong Kong
Part Time
Deputy Call Centre Manager Internal Job Description Responsibilities To plan, control and manage the Call Center resources in meeting and exceeding the agreed service standards. To manage cost and budget, and to be responsible for traffic, resourc...
Rise Associates Asia Limited
Hong Kong
Act as an ambassador for a premium property portfolio, delivering high-quality customer service to tenants, visitors and the general public via telephone and written communications. Take ownership of all customer enquiries and requests, ensuring pro...
Shanghai Commercial Bank Ltd
Hong Kong Island
$400000 HKD Per annum
Customer Service Representative (Call Centre) Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently Identify customer needs and provide quality services Provide administrative support in C...
Nina Hotel Tsuen Wan West
Tsuen Wan District
Answer guest calls courteously and efficiently. Dispatch staff to meet guest requests and resolve issues. Log guest requests in our system, including details like name, room number, and action taken. Handle emergencies according to hotel procedure...
Zurich Insurance
Hong Kong
Part Time
Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance Get AI-powered advice on this...
Morgan Mckinley Limited
Kowloon
A well-known financial service company provides a wide range of retail service. As part of its continued growth and adaptation to market demands, the company is seeking a Customer Service Officer focusing on live chat operation. About the role As a ...
Nina Hospitality
Tsuen Wan District
Responsibilities Answer guest calls courteously and efficiently. Dispatch staff to meet guest requests and resolve issues. Log guest requests in our system, including details like name, room number, and action taken. Handle emergencies according to...
Perfect Medical Health Management Limited
Kowloon
Call Centre Manager (Outbound Centre- 5 day work) Job Summary: Are you ready to elevate your career in a dynamic environment? Join our team as a Call Center Manager, where you’ll lead and inspire our call center staff to deliver outstanding customer ...
Zurich Insurance (Hong Kong)
Hong Kong
Zurich Insurance Group Zurich Insurance Group (Zurich) is a leading multi‑line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products ...
Zurich 56 Company Ltd
Hong Kong
Select how often (in days) to receive an alert: Customer Care Consultant (Call-centre) 101185 Job Accountabilities Provide professional customer services to the General Insurance claims enquiries by phone and/or email Maintain our customer services ...
Shanghai Commercial Bank Ltd
Hong Kong
Customer Service Representative (Call Centre) Handle incoming calls from customer hotline for banking and credit card enquiries and provide solutions efficiently Identify customer needs and provide quality services Provide administrative support i...
HKT
Hong Kong
Operation & Resourcing Manager (Call Centre) 2 days ago Be among the first 25 applicants We are seeking a highly motivated and experienced Operation & Resourcing Manager to lead strategic process improvement and manpower planning initiatives withi...
Zurich Insurance Company
Hong Kong
Job Accountabilities Provide professional customer services to the General Insurance claims enquiries by phone and / or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrativ...
Hong Kong Job Consulting
Kowloon
Assistant Call Centre Manager (Inbound Call-Banking) (Secondment contract) Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels. Handle ...
Hong Kong Examinations and Assessment Authority
Hong Kong
A public examination authority in Hong Kong is seeking a Temporary Customer Service Assistant for their Call Centre. The role involves handling phone inquiries, assisting with examination irregularities, and drafting responses. Candidates should have...
Hong Kong Examinations and Assessment Authority
Hong Kong
Temporary Customer Service Assistant (Call Centre) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body that administers public examinations in Hong Kong. We are looking for talented people t...
Hongkong Land Group Limited
Hong Kong
A leading real estate company in Hong Kong is looking for an Officer in Customer Service to provide premium support to tenants and customers. The ideal candidate has at least 2 years of experience in customer service and is fluent in both English and...
Hong Kong Examinations and Assessment Authority
Hong Kong
A statutory body in Hong Kong is looking for a Temporary Officer for Examinations Administration to implement a new call centre system. Candidates should have a Bachelor's degree and at least 5 years of relevant experience in call centre and project ...
Ricoh Hong Kong Limited
Hong Kong
A leading digital services provider in Hong Kong is looking for a Customer Service Representative (Call Centre). Responsibilities include handling customer inquiries via various channels and providing high-quality service. Candidates should be fluent...
Ricoh Hong Kong Limited
Hong Kong
$400000 HKD Per annum
A leading digital services provider in Hong Kong is looking for a Customer Service Representative (Call Centre). Responsibilities include handling customer inquiries via various channels and providing high-quality service. Candidates should be fluent...
Hong Kong Examinations And Assessment Authority
Hong Kong Island
$400000 HKD Per annum
A public examination authority in Hong Kong is seeking a Temporary Customer Service Assistant for their Call Centre. The role involves handling phone inquiries, assisting with examination irregularities, and drafting responses. Candidates should have...
Classy Wheeler Limited
Hong Kong Island
$600000 HKD Per annum
A leading financial services company in Hong Kong is urgently seeking a Call Centre and Customer Experience Team Lead. You will manage daily operations of the call center, ensuring high-quality customer service and performance. The ideal candidate ha...
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