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French-based international buying office
Job Description Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
Monitors, installs, troubleshoots, and upgrades desktop and laptop based soluti
French-based international buying office
Job Description Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
Monitors, installs, troubleshoots, and upgrades desktop and laptop based soluti
French-based international buying office Job Description • Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.• Monitors, installs, troubleshoot, and upgrades desktop and laptop based solut
Responsibilities:
Complicit in HQ policy and standard to office and shop environment
Facilitate Shop opening project in HK & China regarding IT equipment
Monitor, supervise and follow-up IT supplier service level
Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and netwo
Responsibilities:
Complicit in HQ policy and standard to office and shop environment
Facilitate Shop opening project in HK & China regarding IT equipment
Monitor, supervise and follow-up IT supplier service level
Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and netwo
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope.
• F
Famous Japanese-based consumer product brand
Job Description Reporting to the Information Technology Director
Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
Monitor and perform health check to the system and network
Assist in installation/upgrade of hardware, software and network
Perform ad-hoc project
Famous Japanese-based consumer product brand Job Description • Reporting to the Information Technology Director• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues• Monitor and perform health check to the system and network• Assist in installation/upgrade of hardware, software and network• Perform ad-hoc pro
• Provide End to End support for internal end users• Incident Management & Request Fulfillment Management Experience through tools like Remedy• Coordinate with Infra Support Service Desk and other technical teams for issue resolution• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Follow
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope.
• F
Famous Japanese-based consumer product brand
Job Description Reporting to the Information Technology Director
Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
Monitor and perform health check to the system and network
Assist in installation/upgrade of hardware, software and network
Perform ad-hoc project
Our client is seeking multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects in the IT support area, and experience in Microsoft Office 365 is a definite advantage.
JR-0385
Responsibilities:
Provide technical support and troubleshooting as Level 1 support for Hong Kong customers.
Implement
Our client is seeking multiple Desk side Support or IT Support Engineers. The potential candidate will handle/manage different projects in the IT support area, and experience in Microsoft Office 365 is a definite advantage. JR-0385 Responsibilities: Provide technical support and troubleshooting as Level 1 support for Hong Kong customers. Implement
Job Responsibilities: Analyzing, documenting and communicating to internal/external to meet customer technical expectations and ensure customer satisfaction.
Managing customer relationships to ensure early and open communication that meets customer expectations.
Developing and maintaining strong working relationships with Internal Groups such as
Title: Support Analyst - ibank
Detail:
Our Client is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments, and high net-worth individuals.
Responsibilities:
Systems
Job Description - Technical Support Engineer (0095PQ)
Technical Support Engineer - 0095PQ
Job Responsibilities:
Analyzing, documenting and communicating to internal/external to meet customer technical expectations and ensure customer satisfaction.
Managing customer relationships to ensure early and open communication that meets customer expectation
Title: Support Analyst - ibank
Detail:
Our Client is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments, and high net-worth individuals.
Responsibilities:
Systems
HK-listed photography and imaging solutions provider
Job Description
• Provide technical support and troubleshooting on network, system, hardware, software and application systems;
• Provide helpdesk support and solutions to users;
• Perform IT equipment administration;
• Perform user account management and system administration;
• Support infrastr
Responsibilities:
Provide daily application and operations support to internal and external users in regions.
Work closely with vendor and users to understand requirements and coordinate IT Business Analysts.
Conduct first level system analysis and provide effective solutions.
Develop and execute testing for system modifications.
Develop various re
Job Responsibilities: Dedicated resource to provide IT support for all VIP users of customer in Head office.
Support all kinds of incidents reported by VIP staff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparation, rehearsal and standby for meeting support raised by VIP staff of
SW8085 | 27 Nov 2020 Technical Support Engineer Responsibilities Provide technical support, incident handling, and service improvement services to clients on system components. Perform installation, configuration, administration, and troubleshooting. Handle incidents and liaise with external vendors on hardware and application software. Provide sys
Leading IT&T services company in Hong Kong
Job Description Perform the system and jobs monitoring
Provide technical support services to internal users & external customers
Responsible for the system health check
Handle the hotline, service desk services and problem escalation
Prepare routine reports and documents of the supported IT Services
Job
Leading IT&T services company in Hong Kong
Job Description Perform the system and jobs monitoring
Provide technical support services to internal users & external customers
Responsible for the system health check
Handle the hotline, service desk services and problem escalation
Prepare routine reports and documents of the supported IT Services
Job
Renowned news and media corporation in Hong Kong
Job Description Provide technical support to end-users regarding products, subsystems, and IT infrastructure.
Install, configure, and support IT equipment, including desktop/laptop computers, printers, and various handheld mobile devices.
Diagnose, analyze, and provide solutions to users who experi
Job Source: Classy Wheeler Limited
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