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French-based international buying office
Job Description
• Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
• Monitors, installs, troubleshoot, and upgrades desktop and laptop based sol
At Airwallex (airwallex.com) , we're building the future of global finance on one platform. Founded in 2015 in Melbourne, Airwallex is the leading financial technology platform for modern businesses to grow beyond borders. With one of the world's most powerful payments infrastructure, our technology empowers businesses of all sizes to accept paymen
French-based international buying office Job Description • Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.• Monitors, installs, troubleshoot, and upgrades desktop and laptop based solut
Responsibilities
Provide operation and maintenance support on various financial systems (stock / trading system, and back office system etc)
Provide application support to business departments to ensure normal operation for the business
Liaise with application vendors / HKEX on any production issue, work with them on solutions proposals and i
French-based international buying office
Job Description
• Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.
• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.
• Monitors, installs, troubleshoot, and upgrades desktop and laptop based sol
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support)
Provide on-site technical support for both software and hardware to VIP client
Physically set up computers and software system installation
Support Market Data (Bloomberg, Reuters) and in-house developed applications
Perform basic hardware moves and changes
Record and manage all incidents
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support) Provide on-site technical support for both software and hardware to VIP client Physically set up computers and software system installation Support Market Data (Bloomberg, Reuters) and in-house developed applications Perform basic hardware moves and changes Record and manage all incidents
Overview
My client is an international financial institution in Hong Kong with recognized for its extensive operations worldwide. They are now looking for an IT Support Officer with experience provide L1/L2 support for Trade Floor including fixing hardware and software problems, computer equipment installation and set-up, and answering end users' i
SW9436 |02 Feb 2018 Desktop Support Engineer (VIP Support) Provide on-site technical support for both software and hardware to VIP client
Physically set up computers and software system installation
Support Market Data (Bloomberg, Reuters) and in-house developed applications
Perform basic hardware moves and changes
Record and manage all inciden
Job Responsibilities:
Level 1 user support/troubleshooting
Perform day-to-day PC administration and desktop services.
Conduct regular system checking and operations.
Handle administrative tasks including hardware inventory, report preparation, and system documentation.
Liaise and coordinate with vendors for maintenance and services.
Job Requirement
Famous Japanese-based consumer product brand Job Description • Reporting to the Information Technology Director• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues• Monitor and perform health check to the system and network• Assist in installation/upgrade of hardware, software and network• Perform ad-hoc pro
• Provide End to End support for internal end users• Incident Management & Request Fulfillment Management Experience through tools like Remedy• Coordinate with Infra Support Service Desk and other technical teams for issue resolution• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Follow
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Foll
• Complicit in HQ policy and standard to office and shop environment• Facilitate Shop opening project in HK & China regarding IT equipment• Monitor, supervise and follow-up IT supplier service level• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issues•
Famous Japanese-based consumer product brand
Job Description
• Reporting to the Information Technology Director
• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
• Monitor and perform health check to the system and network
• Assist in installation/upgrade of hardware, software and network
• Perform ad-hoc
Famous Japanese-based consumer product brand
Job Description
• Reporting to the Information Technology Director
• Provide all-rounded technical support, help desk to end-users and troubleshooting IT issues
• Monitor and perform health check to the system and network
• Assist in installation/upgrade of hardware, software and network
• Perform ad-hoc
• Complicit in HQ policy and standard to office and shop environment
• Facilitate Shop opening project in HK & China regarding IT equipment
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issu
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Foll
The company provides comprehensive IT solutions to clients worldwide including complete strategic planning, managed hosted “cloud” services, 24x7x365 support and maintenance, development, advisory, coordination and management of IT projects.
Role:
As a Support Engineer, you are tasked with providing day to day Systems & Infrastructure support to al
• Complicit in HQ policy and standard to office and shop environment
• Facilitate Shop opening project in HK & China regarding IT equipment
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issu
Responsibilities
Collaborate with internal stakeholders to support the integration development between CRM module & OEM system
Maintain & provide support on application system to ensure incidents & issues are resolve in a timely manner (i.e. routine operation, UAT testing, user training, system administrations and configurations.)
Work closely wi
Job Summary
We are seeking a highly skilled Support Engineer to join our dynamic team at a major Fintech company. The successful candidate will be responsible for providing exceptional technical support for Linux and SQL environments within our organization. As a Support Engineer, you will play a critical role in maintaining the stability and func
• To provide daily application and operations support to internal and external users in regions
• Work closely with vendor and users to understand requirements and coordinate IT Business Analysts
• Conduct first level system analysis and provide effective solutions
• Develop and execute testing for system modifications
• Develop various reports for
Dedicated resource to provide IT support for all VIP users of customer in Head office .
Support all kinds of incidents reported by VIP staff of customer until issue resolved.
Fulfill all kinds of IT service requests raised by VIP staff of customer.
Preparation, rehearsal and standby for meeting support raised by VIP staff of customer.
Provide IT su
Job Source: E.C.Fix Technology Ltd.
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