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Swing Consulting Ltd.
Hong Kong Island, Hong Kong, Hong Kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or re
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
Hong Kong Island
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or rela
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
hong kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or relat
Job Source: Swing Consulting Ltd.Eternity Consultants (HK) Limited
hong kong
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware
Job Source: Eternity Consultants (HK) LimitedEternity Consultants (HK) Limited
Hong Kong Island, Hong Kong, Hong Kong
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware
Job Source: Eternity Consultants (HK) LimitedEternity Consultants
Hong Kong Island
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware p
Job Source: Eternity ConsultantsAptitude Asia
hong kong
Job Responsibilities: Troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of devices. Desktop / Laptop / Peripherals / Thin Client / Telephony support including: o Configure - to reflect global builds template. o Decommission, install, or add. o Relocate from desk to
Job Source: Aptitude AsiaSwing Consulting Ltd.
Hong Kong Island
SW8395 |07 Nov 2022 Junior Network Support Engineer Implement network infrastructure installations and configurations Participate in troubleshooting and support of network infrastructure and various client services Deliver technical documentation of infrastructure, control procedures, operation and review data network proposals Manage the project
Job Source: Swing Consulting Ltd.Hong Kong Island
$ 800000 HKD Per annum
French-based international buying office Job Description • Ability to perform problem analysis and recommend solutions not necessarily covered by standard operating procedures.• Provides Tier 1 support for desktops, laptops, Windows servers, printers, LAN/WAN networking.• Monitors, installs, troubleshoot, and upgrades desktop and laptop based solutions.• Provides Tier 1 support for WAN, LAN and Windows based solutions including but not limited to: Office365, Active Directory Management and Backup Operation.• Ability to continuingly improve the Help Desk and other day-to-day processes.• Ability to work within a team.• Create and update documentation as changes are made.• Ability to communicate effectively.• Ability to seek out, manage and work with vendors.• Supervise local IT support of remote site. Job Requirements • Requires a Bachelor degree in Computer Science or equivalent experience.• Experience with supporting sourcing organizations.• More than 2 years’ experience of IT Help Desk with focus on desktop and laptop environments.• CCNA, MCSA, MCITP, ITIL certificate is preferable.• Experience with server and network security in an enterprise environment.• Experience with support of AD, TCP/IP, DNS and DHCP services.• Experience with support of Hyper-V, SQL Server, Terminal Server and Backup Exec.• Requires excellent communication skills.• Requires a strong customer service orientation.• Requires strong vendor management experience.• Requires project management experience.• Must adhere to all standard operating procedures.• May require some travel providing support extension to other offices.• Must be able to effectively operate as a member of a cross-functional Global team.
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It support jobs in Hong Kong Island
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