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Rober Walters Hong Kong
Hong Kong Island
Industry: Call Centre and Customer Service Workplace Type: No Location: Hong Kong Contract type: FULL_TIME Specialism: Financial Services Focus: Insurance Industry: Call Centre and Customer Service Salary: Negotiable Workplace Type: No Location: Hong Kong FULL_TIME Consultant: Avery Lee Job reference: UC7 N0 X-A53 EF806 Da
Job Source: Rober Walters Hong KongRober Walters Hong Kong
Hong Kong Island, Hong Kong, Hong Kong
Industry: Call Centre and Customer Service Workplace Type: No Location: Hong Kong Contract type: FULL_TIME Specialism: Financial Services Focus: Insurance Industry: Call Centre and Customer Service Salary: Negotiable Workplace Type: No Location: Hong Kong FULL_TIME Consultant: Avery Lee Job reference: UC7N0X-A53EF806 Date posted: 20
Job Source: Rober Walters Hong KongRobert Half Hong Kong
hong kong
The Company Our client is a leading insurance business with a very strong reputation and brand in APAC and wider global markets. The Job: Collaborate with internal teams and external parties to address customers' requests about life insurance policies. Deliver excellent customer service, aiming for first contact resolution and adhering to set
Job Source: Robert Half Hong KongDah Sing Financial Group
hong kong
About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in
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Job Description: Responsibilities: Engage with customers across multiple channels, including social media, email, live chat, and phone calls. Demonstrate active listening skills and maintain a friendly, positive, and professional attitude when interacting with customers. Resolve difficult situations creatively, tactfully, and diplomatically. Establ
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Perform branch counter service and operational duties Perform cross-selling of consumer loan and other financial products Requirements: Self-initiative, with good communication and inter-personal skills Good command in both written and spoken English and Chinese Have good knowledge in Microsoft Office Word and Excel Fresh graduates are encouraged t
Job Source: Winton GroupClassy Wheeler Limited
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Job Description Handle customer enquiries & provide after-sales support to ensure customer satisfaction Monitor project status & update control record Provide suggestions to uplift service level Job Requirements Degree holder in any disciplines Min. 1 year of client servicing experience preferably in Logistics industry Proficient in both English
Job Source: Classy Wheeler LimitedRobert Half Hong Kong
hong kong
The Company Our client is a Australian Financial Services company specializing in Pension/ORSO funds engaging with an instantly recognizable bank in Hong Kong. The Role As a Customer Service Officer (CSO) you will be the first point of contact (members and employers) via telephone (inbound/outbound), and email for a range of pension schemes/adminis
Job Source: Robert Half Hong Konghong kong
Industry: Call Centre and Customer Service
Workplace Type: No
Location: Hong Kong
Contract type: FULL_TIME
Specialism: Financial Services
Focus: Insurance
Industry: Call Centre and Customer Service
Salary: Negotiable
Workplace Type: No
Location: Hong Kong
FULL_TIME Consultant: Avery Lee
Job reference: UC7N0X-A53EF806
Date posted: 20 March 2024
hong-kong banking-financial-services/insurance 2024-03-20 2024-05-19 call-centre-and-customer-service Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
This role offers an exciting opportunity to provide excellent customer service across all product suites, with a focus on life insurance.
Responsible:
Provide excellent customer service on all products offered by the company with promptness and high degree of accuracy
Handle enquiries or complaints through various channels including letters, telephone calls, emails, walk-ins and interactions with brokers and/or alternate distribution channels
Meet targets set for speed, accuracy, quality, clarity and empathy with minimal supervision
Act proactively to respond to enquiries or complaints through setting customer expectations and meeting agreed deadlines
Execute customer retention programs and identify cross-selling opportunities proactively
Collect feedback and reflect customer needs and their expectations on the company to team supervisor
Maintain an understanding and awareness on key aspects of life insurance, legislation, compliance and the market
Recommend changes to procedures/processes for ongoing improvement of customer services and participate in their implementation
Produce and validate activities report and make necessary changes
Assist other members of the team to design and update manual, procedures, operational forms, documentation and reports of the Life/Asia System
Requirement:
Experience in the life insurance industry customer service
Pass in IIQE Paper 1, 3 and 5 is highly preferred
Self-motivated, quick learner and good team player
Ability to deal with customers and distributors face to face, on the phone or written correspondence
Good knowledge of insurance and/or investment products
Ability to work well under pressure and complete tasks in a timely manner
Good command of both written and spoken English and Chinese (Cantonese and Mandarin)
Good knowledge of Microsoft Word, Excel, PowerPoint and Chinese Word Processing
This global bank is seeking for an ARM to join their team. Candidates with strong KYC/client onboarding knowledge is a must. Candidates from private banking sectors are preferred. A leading Japanese bank is hiring for an Analyst/ AVP, Customer Service for their Corporate Banking Administration section!We are keen to speak to candidates with 2 years of hands-on experiences on performing daily transactions on Time Deposit, FX, remittance, etc.
A leading Japanese Corporate Bank is hiring for an AVP, Treasury Settlement (1 year) for their growing team.We are keen to speak to candidates with around 4 years of checker experiences in Treasury Settlement.
Our client is a multi-billion private equity firm with a good track record in the region,. As the business continues to grow, they are looking for Fund Accountant/ Senior Fund Accountant to join the finance team and the role is based in Hong Kong.
The role will be working in team as an independent contributor, utilising data to help identify opportunities for business growth in Hong Kong.
The role will be an independent contributor of a wider risk management team.
Are you interested in launching your career with a world-leading specialist in professional recruitment? Gain valuable experience, expert training, and the opportunity to make a positive impact across the globe.
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Customer Service Officer (Insurance) jobs in hong kong
ⓘ There was an unexpected error processing your request.
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