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Rober Walters Hong Kong
hong kong
Industry: Call Centre and Customer Service Workplace Type: No Location: Hong Kong Contract type: FULL_TIME Specialism: Financial Services Focus: Insurance Industry: Call Centre and Customer Service Salary: Negotiable Workplace Type: No Location: Hong Kong FULL_TIME Consultant: Avery Lee Job reference: UC7N0X-A53EF806 Date posted: 20
Job Source: Rober Walters Hong KongRober Walters Hong Kong
Hong Kong Island
Industry: Call Centre and Customer Service Workplace Type: No Location: Hong Kong Contract type: FULL_TIME Specialism: Financial Services Focus: Insurance Industry: Call Centre and Customer Service Salary: Negotiable Workplace Type: No Location: Hong Kong FULL_TIME Consultant: Avery Lee Job reference: UC7 N0 X-A53 EF806 Da
Job Source: Rober Walters Hong KongRober Walters Hong Kong
Hong Kong Island, Hong Kong, Hong Kong
Industry: Call Centre and Customer Service Workplace Type: No Location: Hong Kong Contract type: FULL_TIME Specialism: Financial Services Focus: Insurance Industry: Call Centre and Customer Service Salary: Negotiable Workplace Type: No Location: Hong Kong FULL_TIME Consultant: Avery Lee Job reference: UC7N0X-A53EF806 Date posted: 20
Job Source: Rober Walters Hong KongRobert Half Hong Kong
hong kong
The Company Our client is a leading insurance business with a very strong reputation and brand in APAC and wider global markets. The Job: Collaborate with internal teams and external parties to address customers' requests about life insurance policies. Deliver excellent customer service, aiming for first contact resolution and adhering to set
Job Source: Robert Half Hong KongDah Sing Financial Group
hong kong
About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in
Job Source: Dah Sing Financial GroupRobert Half Hong Kong
hong kong
The Company Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. As a Protiviti consultant, you will not only work on interesting business issues with world-class companies, but you will also have access to training and
Job Source: Robert Half Hong KongChina CITIC Bank International Limited
hong kong
Key Responsibilities Provide timely business analysis and accurate business report, audit trial report, any reports required by regulatory bodies in different aspects Provide routine checking tasks, e.g. commission checking, marketing offer checking, call leads checking etc and provide administrative support, e.g. payment settlement Provide UAT sup
Job Source: China CITIC Bank International LimitedPublic Finance Limited
hong kong
Job Responsibilities: To perform customer service and administrative duties in branch On-the-job training will be provided Job Requirements: Secondary education Fresh graduate welcome. Candidates with relevant working experience may be considered as Senior Customer Service Representative
Job Source: Public Finance Limitedhong kong
Job Description:
Responsibilities:
Engage with customers across multiple channels, including social media, email, live chat, and phone calls.
Demonstrate active listening skills and maintain a friendly, positive, and professional attitude when interacting with customers.
Resolve difficult situations creatively, tactfully, and diplomatically.
Establish processes for gathering customer feedback and collaborate with internal teams to enhance company products.
Assist in creating educational content and FAQ sections.
Provide support to various teams, such as Claims, Policy Administration, Account Management, and Product Development.
Perform any other duties or projects as assigned.
Requirements:
High school certification or above, with a bachelor's degree being a plus. Fresh graduates are also welcome.
Preferably, experience in the general insurance industry.
Required to hold IIQE Paper 1 and 2 Certificates.
Passionate about delivering exceptional customer service, demonstrating empathy, patience, friendliness, and a positive attitude.
Excellent verbal and written communication skills in English and Chinese.
Proficient typing skills in both English and Traditional Chinese.
Strong organizational and time management abilities.
Proficient in navigating multiple computer applications with speed and accuracy.
Capable of working independently, following directions, and prioritizing tasks accordingly.
Able to collaborate effectively in a fast-paced, cross-functional environment.
Highly self-motivated, organized, and a team player.
Willingness and ability to work in a team-oriented setting.
Customer Service - Insurance jobs in hong kong
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