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Bank of China
hong kong
Personal Banking Manager – (Contact Centre, Digital Hub) Personal Banking Manager – (Contact Centre, Digital Hub) Apply Now Job No.: 498377 Employment Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Business Development, Investor Relations, Customer Services, Investment Management, Relationshi
Job Source: Bank of ChinaBank of China
Hong Kong Island, Hong Kong, Hong Kong
Personal Banking Manager – (Contact Centre, Digital Hub) Personal Banking Manager – (Contact Centre, Digital Hub) Apply Now Job No.: 498377 Employment Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Business Development, Investor Relations, Customer Services, Investment Management, Relation
Job Source: Bank of ChinaBank Of China
Hong Kong Island
Personal Banking Manager – (Contact Centre, Digital Hub) Personal Banking Manager – (Contact Centre, Digital Hub) Apply Now Job No.: 498377 Employment Type: Full time Departments: Personal Banking and Wealth Management Department Job Functions: Business Development, Investor Relations, Customer Services, Investment Management, Relationship Mana
Job Source: Bank Of ChinaUnicorn Advisor (HK) Limited
hong kong
Provide financial planning services to high-net-worth customers Build and maintain good relationship with clients Promote investment, insurance and banking products for optimising new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements
Job Source: Unicorn Advisor (HK) LimitedACWISE RECRUITMENT LIMITED
hong kong
Responsibilities: Provide financial solutions to customers to achieve business targets on wealth management (investment & insurance) Identify customer needs through financial analysis and portfolio review Cultivate long-term relationship with customers and explore new business opportunities through marketing and cross-selling bank products and serv
Job Source: ACWISE RECRUITMENT LIMITEDDBS Bank (Hong Kong) Limited
hong kong
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business part
Job Source: DBS Bank (Hong Kong) LimitedGlobal Executive Consultants Ltd.
Hong Kong Island
Our client, a Leading Bank, is looking for high-caliber person to fill the position. Job Duties Responsible for the intelligent transformation of Direct Banking Center / Customer Service Center services, and empowering business through financial technology, etc. Responsible for the demand management of the Direct Banking Center / Customer Service C
Job Source: Global Executive Consultants Ltd.Global Executive Consultants Ltd.
hong kong
Our client, a Leading Bank, is looking for high-caliber person to fill the position. Job Duties Responsible for the intelligent transformation of Direct Banking Center / Customer Service Center services, and empowering business through financial technology, etc. Responsible for the demand management of the Direct Banking Center / Customer Service C
Job Source: Global Executive Consultants Ltd.hong kong
Responsibilities:
Assist Customers: Handle customer inquiries and requests through various channels (telephone, email, video-call, online text, and fax). Be prompt and courteous in your responses.
Quality Service: Deliver good service to customers during inbound and outbound calls. Ensure their banking experience is smooth.
After-Sale Support: Provide assistance to diverse customer types after they’ve used a service. Address any feedback or complaints professionally.
Policy Adherence: Understand and follow the bank’s policies, procedures, and code of conduct. Help maintain the bank’s positive image.
Collaborate: Work with superiors to implement guidelines and policies effectively.
Requirements:
Education: Bachelor’s degree or equivalent experience.
Certifications: IIQE and HKSI holder (an advantage).
Experience: Around 3 to 6 years of customer service experience in banking or financial institutions.
Skills: Independent, self-motivated, customer-centric, and able to work under pressure.
Language Proficiency: Good command of English and Chinese (including Mandarin).
Tech Skills: Proficient in MS Office and Chinese input methods.
Flexibility: Be prepared for on-shift duty if required.
Applicants with more experience will be considered as Manager
Assistant Manager / Manager – Contact Centre, Retail Banking jobs in hong kong
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