ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
The Bank of East Asia
hong kong
Responsibilities Manage the customer complaint handling workflow in bank level and work closely with complaint handlers in each department to ensure that complaints are handled in compliance with the latest regulatory requirements and ISO standards Review the complaint investigation report and relevant supporting documents to conclude their substa
Job Source: The Bank of East AsiaThe Bank of East Asia
hong kong
Position Summary The incumbent will be responsible for leading and driving a section comprising of sourcing team, procurement operations team and account payable team to provide professional procurement services. Responsibilities Develop, plan and implement procurement strategies that are aligned with the bank's goals and objectives. Manage the p
Job Source: The Bank of East AsiaNova Management Services Limited
hong kong
Our subsidiary company is looking for a high calibre to join with our Company. Responsibilities: Plan and deliver construction projects from concept to completion Manage and coordinate design development, reviews and approvals during planning and construction phases Handle contract administration including evaluation of progress claims, variation,
Job Source: Nova Management Services LimitedMorgan McKinley
hong kong
About The Company A sizeable corporation is looking for a Global Commodity Manager. With ongoing operational demands, they are currently recruiting for individuals with extensive knowledge for indirect sourcing, supply base development, and supply chain management for IT. About The Role As a Global Commodity Manager, you will be responsible for dev
Job Source: Morgan McKinleyMorgan McKinley
hong kong
About The Role As an IT Procurement Manager, you will be responsible for developing centralised, competitive, and cost-effective sourcing strategies to ensure the category of IT services are fully ev About The Role As an IT Procurement Manager, you will be responsible for developing centralised, competitive, and cost-effective sourcing strategies t
Job Source: Morgan McKinleyBank of China
hong kong
System Administration Manager (IT Project & Service Management) Apply Now Job No.: 498475 Employment Type: Full time Departments: Information Technology Department Job Functions: Information Technology Job Description: Provide service management and monitor service quality of outsourcing and insourcing service Coordinate related teams to
Job Source: Bank of ChinaBank of China
Hong Kong Island, Hong Kong, Hong Kong
System Administration Manager (IT Project & Service Management) Apply Now Job No.: 498475 Employment Type: Full time Departments: Information Technology Department Job Functions: Information Technology Job Description: Provide service management and monitor service quality of outsourcing and insourcing service Coordinate related teams to
Job Source: Bank of ChinaALS International
hong kong
The job incumbent is constantly required to anticipate, respond quickly and appropriately to multiple tasks and shifting priorities and to resolve conflicts/disagreements collaboratively and to build consensus. He or she needs to keep abreast of the latest development to uphold best practices. Oversee and manage the Operations functions and Supervi
Job Source: ALS Internationalhong kong
Position Summary
The incumbent will be responsible to assist the Senior Manager & Section Head to lead and drive initiatives, plan, organize, identify and deliver improvement initiatives related to productivity management, cost efficiency and service quality. The role holder will ensure that projects are properly scoped and chartered and collaborate with the project teams and relevant stakeholders to deliver expected outcome.
Responsibilities
Optimize the processes under review to realise and achieve efficiency gain and/or cost savings and report the same to the relevant parties as appropriate
Optimize the bank’s resources to enhance productivity and scalability for continuous growth and adopt technologies together with mindset change to uplift end-to-end processes to improve customer experience
Drive measurable improvements by deploying Process Improvement / Lean principles to assigned problems
Establish and use quality metrics to drive change and deliver measured improvements
Conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans
Manage projects and establish internal controls to ensure the quality, timeliness and cost efficiency of project deliverables
Communicate progress, facilitate improvement decisions; drive implementation of recommendations with project stakeholders.
Define project scope, resources requirements and assign responsibilities for project team members
Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity; and
Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work
Requirements
University graduate and/or holder of professional qualification of banking; Total Quality Management; business management, organizational development, re-engineering and productivity, and/or relevant disciplines
Minimum of 5 years' relevant experience in process re-engineering, program management, stakeholder engagement, etc., at least 3 years in banking industry
Knowledge in Six Sigma and Lean Concept, Six Sigma Green Belt certification or Lean Certification preferred
Proven success in managing projects of productivity and service quality improvement
Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
Must be detail-oriented, have the ability to work according to schedules and work plans, willingness to ask good questions and request help as needed
Strong written and oral communication skills in both English and Chinese
Effective listening and comprehension skills
Must be willing to take initiative, be proactive on engagements, and be decisive
Comfortable presenting information to large groups of people, facilitating meetings, and leading group discussions
Ability to analyze large sets of data and communicate findings to others
Excellent analytical, organizational, and project management skills
*Candidates with more experience can be considered for Senior Project Manager
Project Manager - Organisation & Productivity Management jobs in hong kong
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.