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Classy Wheeler Limited
Hong Kong Island
Client Description Leading IT solutions company / Client: To be confirmed Job Description Responsibilities• Oversee all activities in SMC• Assist and guide SMC staff in handling incidents if required• Ensure SMC staff operate in an orderly manner• All the actions taken must be updated to the IT Service Management system.• Adhere to SMC Security Pol
Job Source: Classy Wheeler LimitedClassy Wheeler Limited
Hong Kong Island, Hong Kong, Hong Kong
Client Description Leading IT solutions company / Client: To be confirmed Job Description Responsibilities • Oversee all activities in SMC • Assist and guide SMC staff in handling incidents if required • Ensure SMC staff operate in an orderly manner • All the actions taken must be updated to the IT Service Management system. • Adhere to SMC Securit
Job Source: Classy Wheeler LimitedSwing Consulting Ltd.
Hong Kong Island, Hong Kong, Hong Kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or re
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
Hong Kong Island
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or rela
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
hong kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or relat
Job Source: Swing Consulting Ltd.Classy Wheeler Limited
Hong Kong Island
Database Administrator (Technical Support) - IC Client Description Job Description • Providing technical support for Oracle / MSSQL / DB2 / My SQL databases• Work on database design, installation, configuration, performance tuning and on- going maintenance• Emergency calls / onsite support may be required. Job Requirements • Degree in IT/Engineer
Job Source: Classy Wheeler LimitedClassy Wheeler Limited
hong kong
Database Administrator (Technical Support) - IC Client Description Job Description • Providing technical support for Oracle / MSSQL / DB2 / MySQL databases • Work on database design, installation, configuration, performance tuning and on- going maintenance • Emergency calls / onsite support may be required. Job Requirements • Degree in IT/Engineeri
Job Source: Classy Wheeler LimitedClassy Wheeler Limited
Hong Kong Island, Hong Kong, Hong Kong
Database Administrator (Technical Support) - IC Client Description Job Description • Providing technical support for Oracle / MSSQL / DB2 / MySQL databases • Work on database design, installation, configuration, performance tuning and on- going maintenance • Emergency calls / onsite support may be required. Job Requirements • Degree in IT/Engineeri
Job Source: Classy Wheeler Limitedhong kong
Client Description
Leading IT solutions company / Client: To be confirmed
Job Description
Responsibilities
• Oversee all activities in SMC
• Assist and guide SMC staff in handling incidents if required
• Ensure SMC staff operate in an orderly manner
• All the actions taken must be updated to the IT Service Management system.
• Adhere to SMC Security Policy
• Design and build batch job flow that fulfill user requirements and facilitate delivery of required outputs;
• Monitor job run & performance such that job operations of applications and systems can be run smoothly and efficiently
• Perform test on automated job flow with users based on user requests
Responsibilities
• Perform remote console management
• Monitor system messages and batch jobs
• Ensure failure jobs are properly logged with the IT Service Management system
• Call relevant support according to the nature of the incidents
• All the actions taken must be updated to the IT Service Management system.
• Re-run failure jobs after support fix the problem
• Adhere to SMC Security Policy
Job Requirements
Requirements
• Degree in Computer Science, Information Technology or related disciplines
• A minimum of 4 years’ experience in IT Service Management Center
• A minimum of 2 years’ experience in Windows 2003 and 2012 server administration
• Leading team with shift duties
• Solid working experience in Windows AD and cluster administration
• Knowledge of AIX, Linux, IBM Tivoli, IBM MQ, IBM TSM, Symantec NetBackup/Backup Exec is preferred
• Knowledge of Networking and Firewall, Storage, SAN Switch, Load balance, ISO, ITIL
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• Good command of spoken and written English and Chinese
Requirements
• Holder of Higher Diploma or above, candidate who studied IT-related subjects studied is highly preferred.
• Possess basic operation knowledge in Windows and basic PC Skills
• Knowledge of Unix / Network is preferred
• A good team player with analytical & problem-solving skills, self-motivation and good interpersonal skills
• Good command of spoken and written English and Chinese
• Shift duty is required
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Service Management Centre Team Leader / IT Support - IC jobs in hong kong
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.