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  • Classy Wheeler Limited

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    Job Source: Classy Wheeler Limited
  • Classy Wheeler Limited

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    Job Source: Classy Wheeler Limited
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    Job Source: Global Executive Consultants Ltd.
  • Global Executive Consultants Ltd.

    Retail Performance & Operations Manager, Luxury Retail

    Hong Kong Island, Hong Kong, Hong Kong

    Retail Performance & Operations Manager, Luxury Retail (Ref. No.: 26876) Our client, well-known Luxury Brand, specializing in handbags fine jewelry, watches and accessories, is looking for an enthusiastic individual to join their team. Job Duties Monitor and analyze retail sales performance, identifying areas for improvement and implementing strat

    Job Source: Global Executive Consultants Ltd.

Retail operations manager

Hong Kong Island

$ 600000 HKD Per annum

Our client, a state owned duty free company with presences around the world. To cope with rapid expansion, they are looking for an experienced Retail Operations Manager (cosmetics) to join their expanding team in Hong Kong. Job Description Manage all aspects of Operations and front-line staffs management Participate in new retail BU operations procedure and control set up Lead, develop and manage operations team to achieve company targets sales, pillar planning, service standards, and other regular and ad-hoc objectives Drive operational excellence and deploy best practices across all operation aspects to meet or exceed business targets as well as customer satisfaction Drive operations manpower planning, coach and energize a large team of front-line staff to provide excellent service and maximize business results; and to build good platforms for their career advancement and development Drive all-rounded business development plan from product assortment, pricing, promotion, inventory and warehouse management and retail operation Oversee sales and operational planning process, and monitor implementation Formulate proper sales strategies and drive sales Minimize operating costs and optimize the operating resources through effective process management Work collaborate with internal departments and contribute to the effective implementation of sales activities, business promotion initiatives and merchandising plans at shop level Analyze store daily performance with insights to be proposed for short/long term initiatives Job Requirements Degree holder or above At least 8 years relevant experience in which 5 years at operation management level in retail; with experience in managing beauty and cosmetics store will be an advantage Strong leadership, problem solving and decision-making skills Energetic and outgoing personality Be strategic, passion in work, creative and details mindset Excellent interpersonal skills Team player, self-motivated, independent and able to perform multitasks under pressure Good planning skill organized with strong numerical sense and business acumen Good command of written and spoken English and Chinese, fluent in Mandarin is a plus Base in store and work on shift hours Candidate with less experience will consider as Assistant Operations Manager

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