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Infrastructure Manager - O365, contract

hong kong

Oversee the development and ongoing management of MS O365 and Messaging Infrastructure, Azure Virtual Desktop, and Corporate Activity Directory Services.

Responsibilities: Assist in designing and architecting the Microsoft O365, Corporate Directory Services, Azure Virtual Desktop, and integration of third-party technology solutions

Participate in planning, implementing, and supporting new technology solutions and upgrades

Evaluate new information systems products or services and recommend improvements to existing products or services for better end-user experience

Collaborate with IT application, application architects, and security teams to enhance operational services through technical development of converged solutions and processes

Coordinate with the Server, Network Infrastructure, Database, and Helpdesk teams to manage and support IT systems and ensure availability, capacity, and 24/7 support for business systems

Establish strong relationships and partnerships with major vendors and system integrators

Ensure compliance and security requirements are met by the IT system/network infrastructure

Implement continual service improvement plans to reduce system downtime incidents, support calls, and commonly reported problems.

Assist in developing the overall IT infrastructure and service budget and control spending within the budget

Requirements: Degree in Computer Science / Information Technology or equivalent, with over 5 years of relevant experience, including 2 years in a managerial role

Possess professional qualifications such as Microsoft O365, Azure, or ITIL foundation

Solid experience in MS O365, Active Directory Services, Azure Virtual Desktop, MS Exchange Online, Intune MDM, SCCM, Copilot, and Cloud infrastructure

Strong problem-solving, management, and analytical skills with in-depth knowledge of O365, Messaging, Server, Network, Storage, Cloud Infrastructure, Virtualization, DR Management, and IT Security

Proficient in Mobile & Hybrid Infrastructure Architecture

Strong IT project management skills

Excellent communication and interpersonal skills, with the ability to work under pressure

Understanding of IT operations in the insurance industry

Proficient in both written English and Chinese, with fluent spoken English

Apply

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Infrastructure Manager - O365, contract jobs in hong kong

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