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Application Support (Retail)

hong kong

Retail company with brands and lifestyle products

Job Description

• Provide tier 1 support for HK and China users from general desktop to enterprise applications.

• Conduct troubleshooting, implementation and user training.

• Prepare training materials including training video and user manuals.

• Assist the development team with enterprise system quality assurance.

• Occasional traveling to China may be required.

• Liaise with IT team members and/or internal users to complete assigned tasks.

• Participate in ad-hoc projects.

Job Requirements

• University graduate or Diploma holder in IT related disciplines.

• 2 years relevant working experience. Working experience in retail or distribution industry is a definite advantage.

• Good knowledge of Microsoft Windows platforms.

• Good command of Cantonese, Mandarin and English.

• Self-motivated, good customer services and capable to work under pressure.

• Excellent problem solving and interpersonal skills.

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Application Support (Retail) jobs in hong kong

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