Customer Care/e-commerce Associate, Global Luxury Retail
hong kong
Customer Care/e-commerce Associate, Global Luxury Retail SALE1220MC100RL APPLY NOW Save Share
Customer Care/e-commerce Associate, Global Luxury Retail International Luxury Fashion Company
Great exposure with High net-worth individual clients
Manage Incoming GBA Customer Enquiries
Our Client Representing one of the long-established luxury brands in searching for young talent to join the e-commerce and client services team based in Shanghai.
Job Duties Deliver a high standard of customer services to VIP clients in GBA markets
Provide timely & and quality services to all incoming enquiries
Resolve complaint cases tactfully to ensure customer satisfaction
Conduct evaluation reviews periodically and prepare reports
Participate in ad hoc projects upon request
Requirements University Graduate with relevant 3 years of +/-customer service experience earned from International luxury retail, Hotel, e-commerce or other servicing industries.
People-oriented, servicing driven and proactive team player.
Speaking fluent in English and Cantonese
Strong interpersonal and communication skills
APPLY NOW Category : Sales, Customer Service & Business Development Industry :Consumer Goods & Retail You may also interested in...... Trilingual Customer Care Associate, Global Luxury Retail International Luxury Fashion Company
Manage Incoming Customer Enquiries
Good work-life balance
Job Duties Deliver a high standard of customer services to VIP clients in South East Asia markets
Provide timely & and quality services to all incoming enquiries
Resolve complaint cases tactfully to ensure customer satisfaction
DETAILS Private Client Manager, Wine & Spirits MNC & Prestigious Brands
Rewarding Career Platform
Open to international candidates
Job Duties Develop and implement business strategy to engage ultra-high-net-worth and VIP clients and achieve business growth in terms of revenue, profitability, and brand awareness
Build strong customer relationships with the right partners to create synergy and business opportunities
Present the portfolio of brands in events and personal introduction effectively and consistent with the brand messages
DETAILS Retail Operations and Performance Manager Report to the Managing Director
Performance and operational excellence
Prestigious Brand and Career Resources
Job Duties Tasked to drive performance and operational excellence in high end luxury fashion stores in Hong Kong
Plan and implement inspirational and engaging coaching programs for retail teams to deliver high level of client satisfaction, business results, and operational efficiency
Anticipate and address operational issues to keep pace with changing trends
DETAILS Key Account Manager, FMCG European MNC Group
Strong Portfolio of Brands
AM Level also welcomed
Job Duties Manage the commercial activities in the Hong Kong and Macau key account channels
Formulate and develop tactical and strategic sales and pricing strategies to meet business & market share growth, profitability target, distribution extension, etc.
Work closely with Trade Marketing, Brand Teams, Finance, Supply Chain, and other relevant parties to negotiate trading terms & launch programs
DETAILS
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