Production Support Analyst
hong kong
Responsibilities :
- Provide technical support and troubleshooting for the trading application
- Collaborate with internal teams and external vendors to resolve issues promptly
- Manage and prioritize support requests to ensure timely resolution
- Participate in system upgrades, enhancements, and new implementations
- Contribute to project management activities related to the trading application
Requirements :
- 3+ years of working experience in Financial Technology /Banking industry either at brokers, asset management or trading system vendors, experience working on a trading floor is ideal
- Solid understanding of cash equity trading and related processes
- Hands-on experience with Fidessa trading system is essential
- Familiar with OEMS and FIX connectivity
- Strong technical troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work under pressure in a fast-paced trading environment
If you are interested in this role and would like to find out more information on the work, please apply to the advert for immediate consideration.
You are also welcomed to add me on LinkedIn. Just search for "Cherry Fan" at Sanderson iKas and you can easily find me.
iKas International (Asia) Limited is providing recruitment services for this role.
Recruitment Licence Number: 56984
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