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Swing Consulting Ltd.
Hong Kong Island, Hong Kong, Hong Kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or re
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
Hong Kong Island
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or rela
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
hong kong
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or relat
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
Hong Kong Island, Hongkong, Hong Kong
SW8395 |07 Nov 2022 Junior Network Support Engineer Implement network infrastructure installations and configurations Participate in troubleshooting and support of network infrastructure and various client services Deliver technical documentation of infrastructure, control procedures, operation and review data network proposals Manage the proje
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
hong kong
SW8395 |07 Nov 2022 Junior Network Support Engineer Implement network infrastructure installations and configurations Participate in troubleshooting and support of network infrastructure and various client services Deliver technical documentation of infrastructure, control procedures, operation and review data network proposals Manage the project
Job Source: Swing Consulting Ltd.Swing Consulting Ltd.
Hong Kong Island
SW8395 |07 Nov 2022 Junior Network Support Engineer Implement network infrastructure installations and configurations Participate in troubleshooting and support of network infrastructure and various client services Deliver technical documentation of infrastructure, control procedures, operation and review data network proposals Manage the project
Job Source: Swing Consulting Ltd.Eternity Consultants (HK) Limited
Hong Kong Island, Hong Kong, Hong Kong
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware
Job Source: Eternity Consultants (HK) LimitedEternity Consultants (HK) Limited
hong kong
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware
Job Source: Eternity Consultants (HK) LimitedHong Kong Island, Hong Kong, Hong Kong
• Provide End to End support for internal end users
• Incident Management & Request Fulfillment Management Experience through tools like Remedy
• Coordinate with Infra Support Service Desk and other technical teams for issue resolution
• Tickets to be transferred or escalated to respective support groups if it is non-resolvable or out of scope Follow up with the respective support teams/towers for appropriate action on pending incident/ Request on daily/weekly basis Monitor the status and progress towards resolution against IT service levels of all in scope open incidents and requests Vendor Management and Procurement management on need basis Attending Governance meetings and providing Root Cause Analysis to internal and External customers on weekly/Monthly basis Supporting in Planned and unplanned downtime reported
Job Requirements
• End User support experience
• Knowledge on any ticketing tool
• Inventory management and control
• Vendor management and procurement
• Knowledge Based Articles/user guide creations
• Process documentation
• Networking support and troubleshooting skills – VLAN, security, routing
• VoIP phones support and troubleshooting
• Windows Server maintenance and administration
• Knowledge on GPO, AD is desired
• ITIL Foundation certified is added advantage
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IT Support Engineer jobs in Hong Kong Island, Hong Kong, Hong Kong
ⓘ There was an unexpected error processing your request.
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