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Senior Systems Administrator

hong kong

Renowned news and media corporation in Hong Kong

Job Description

• Install and configure software and computer systems.

• Troubleshoot and resolve issues with software or hardware.

• Walk colleagues or clients through steps to help them resolve their technical problems.

• Maintain procedures and reports that provide technical support to the entire organization.

• Analyze records and logs to spot underlying trends and potential issues.

• Support the implementation of new solutions or applications.

• Establish accounts for new users and assist with password or login problems.

• Participate in business-wide meetings to provide insight into technical requirements.

Job Requirements

• Associate’s or bachelor’s degree in computer science or a related field.

• 1+ years of experience in a technical support role.

• Certifications are preferred, but not required.

• Working knowledge and expertise with a variety of software, hardware, and applications in both windows/macs OS

• Willingness to solve complicated problems and see projects through to completion.

• Analytical skills to study problems and records and identify solutions.

• Team-oriented attitude to help other colleagues and departments with technical problems.

• Strong interpersonal communication and relationship-building skills.

• Ability to manage time and effectively prioritize numerous projects at one time.

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