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SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Account admin required.
Coordinate with internal and external parties.
Assist in performing any other IT duties as assigned by supervisors.
Diploma or above in Information Technology or re
SW8590 |20 Dec 2023 IT Service Desk Support Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information Technology or rela
SW8590 |20 Dec 2023 IT Service Desk Support
Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system.
Account admin required.
Coordinate with internal and external parties.
Assist in performing any other IT duties as assigned by supervisors.
Diploma or above in Information Technology or relat
• Complicit in HQ policy and standard to office and shop environment
• Facilitate Shop opening project in HK & China regarding IT equipment
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issu
• Complicit in HQ policy and standard to office and shop environment
• Facilitate Shop opening project in HK & China regarding IT equipment
• Monitor, supervise and follow-up IT supplier service level
• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issu
Responsibilities:
Report to Foreigner – Director
Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy.
Troubleshoot and speedy resolution of networking, operating software and hardware
Responsibilities:
Report to Foreigner – Director
Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy.
Troubleshoot and speedy resolution of networking, operating software and hardware
Responsibilities: Report to Foreigner – Director Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy. Troubleshoot and speedy resolution of networking, operating software and hardware p
Job Source: Eternity Consultants
It support (retail)
Hong Kong Island
$ 800000 HKD Per annum
• Complicit in HQ policy and standard to office and shop environment• Facilitate Shop opening project in HK & China regarding IT equipment• Monitor, supervise and follow-up IT supplier service level• Office Helpdesk & Shop Helpdesk, provide 1st line technical support to users in different regions on system, software, hardware and networking issues• Asset management, Inventory control of computer hardware and software• Facilitate IT infrastructure administration and configuration with help from HQ• Perform server administration, configuration, monitoring as well as system backup and checking• Handle ad-hoc projects as assigned Job Requirements • Diploma or Degree holder in Computer Studies or equivalent with Retails experience• At least 2 years relevant experience with Retail related experience is an advantage• Proactive, excellent communication, interpersonal and user handling skills• Proficient in LAN/WAN, Window Server Administration, Active Directory, Networking and Security Issues, Backup/Restore infrastructure, VMware, Retail Pro• Experience in managing IT Help Desk with HK, Mainland China offices• Experience in managing IT Supplier is preferred• Good command in Cantonese, English and Mandarin